Arriva bus drivers could take industrial action over ‘mystery shopper’ scheme and ‘bullying culture’

“It’s time for bosses to sort the culture of bullying and get around the table to negotiate a proper plan which delivers continued customer satisfaction," says union Georgina Townshend http://www.getsurrey.co.uk/news/surrey-news/arriva-bus-drivers-could-take-12182800

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